New Online System Protects Lives During an Evacuation

By being able to register online as soon as an emergency is declared, Albertans can quickly access government services. The MyAlberta Emergency Registration System (MAERS) also removes the need for in-person contact, reducing the risk of potential COVID-19 exposure for staff and evacuees.

“Getting services to Albertans safely and quickly is vital when disaster strikes. Providing online registration for evacuees and their pets is one more tool in our tool belt. The result is better preparedness to provide assistance, while minimizing the spread of COVID-19.”

Ric McIver, Minister of Municipal Affairs

When an emergency is declared, Albertans who need to evacuate will be directed to register online through the MAERS website. Albertans without internet access or those having trouble with online access can call the Government of Alberta call centre (310-4455) to register over the phone.

Government and local municipal emergency management leaders use the information collected through the online registration system to support Alberta families who have had to leave their homes during an emergency evacuation. The MAERS helps government and local municipalities monitor the number of families registered and assess emergency social service needs. For example, residents may need a place to stay, their pets may need to be collected and cared for, and their families may need food, finances and other essential supplies.

Alberta’s government is responding to the COVID-19 pandemic by protecting lives and livelihoods with precise measures to bend the curve, sustain small businesses and protect Alberta’s health-care system.

Before An Emergency

Emergencies and disasters can happen anytime and anywhere and often when we least expect it. If a serious emergency or disaster were to happen in Big Lakes County the public will be able to find information on this web site, the Alberta Emergency Alert system and social media.

It is important that County residents have a plan in place to enable them to protect themselves, their family and neighbours during an emergency or disaster. Being prepared will save time and make these types of situations less stressful.

In the event of a major emergency or disaster, there may be a period of time where normal emergency services are interrupted. In that time, residents must rely on their own personal emergency preparedness to get through the first 72 hours.

What To Do In An Emergency

  • Activate and follow your emergency plan.
  • Gather your emergency kit.
  • Make sure you are safe before assisting others.
  • Listen to the radio or television for information from local officials may advise you to stay where you are. Follow their instructions.
  • Stay where you are until all is safe or until you are ordered to evacuate.

Emergency Resources

Alberta Emergency Management Agency:
Be Prepared Program

The program was developed to support community leader’s efforts in building individual and community resilience and can complement existing programming, be adapted to fit different situations, and incorporated into routine communications. The program is maintained by the Alberta Emergency Management Agency and informed by research and a broad network of subject matter experts. Click here to learn more.