Family & Community Support
Family & Community Support
Our purpose is to enhance the quality of life in our community by empowering individuals to address their own needs and take control of their well-being. We strive to help people live happier and healthier lives by providing education, raising awareness of available choices and options, giving individuals the power to shape their futures.
Contact Your Nearest FCSS Office
Office Hours are 8:15 am – 4:00 pm, closed 12:00 pm – 12:30 pm.
Frequently Asked Questions
Outreach Workers are in the communities to assist residents of Big Lakes County, and the Town of High Prairie. They assist with government forms, provide resource information, refer residents to other agencies and do tax returns for low-income residents. They also act as an advocate for residents when they deal with various government departments.
Applications for AISH, CPP, Old Age Security, Guaranteed Income Supplement, Alberta Senior Benefit, Aids to Daily Living, RRAP, EARP, HASI, Alberta Special Needs Grants for Seniors, Alberta Blue Cross, Passport Applications, etc.
If the form you require is not listed, rest assured that they will do their best to assist you.
Provincial Family and Community Support Services legislation does not allow us to provide services to Reserves and Settlements. Government funding for these services is provided outside our program. Reserves and Settlements may receive government funding to establish their own Family and Community Support Services services.
Contact your Family and Community Support Services Office.
Home Support is a light housekeeping service available to residents of the county. This is a subsidized service for disabled residents and seniors who need assistance so they can remain in their own homes. Fees can be as low as $5.00 per hour, depending on your income level. Bills are sent out monthly. Heavy cleaning such as spring cleaning or yard work is not provided. Home Support workers are prohibited from entering a home if the client is not present. Contact your community Outreach Worker for more information or to apply for Home Support.
